Privacy Policy

Section 1: Introduction

Nushi AI, Inc. ("Nushi AI"), based in San Francisco, California, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, algorithmic trading software, and related services. We encourage you to review this policy carefully to understand our practices and your rights regarding your personal data.

Section 2: Purpose of Collecting Personal Information

Nushi AI collects personal information to improve the way we deliver, support, and communicate about our algorithmic trading software and related services. We do not sell or rent your personal data to third parties. Your information is only shared as described in this policy and always with care and discretion.

Section 3: Types of Personal Information Collected

We collect personal data during your interactions with Nushi AI, including when you create an account, make purchases, use our platform, participate in promotions, subscribe to updates, or communicate with us. The information collected may include:

• Full name
• Email address
• Phone number
• Billing and shipping details
• Geographic and demographic data (such as language, country, and time zone)
• Preferences and interests
• Account credentials and usage data
• Device information (browser type, operating system, IP address)
• Any additional information you voluntarily provide

We may also supplement this information with data from trusted partners, integrations, or external sources to better tailor our services to your needs.

Information We Do NOT Collect

Nushi AI does not collect, store, or have access to:

• Your Forex broker account login credentials or passwords
• Your trading account balance or financial account numbers
• Your broker withdrawal permissions or banking details

Section 4: Use of Cookies

Nushi AI uses cookies — small data files stored on your device — to improve your user experience, such as remembering login information, tracking website activity, and customizing content. These cookies may collect technical data including IP address, browser type, and session behavior.

You may disable cookies in your browser settings; however, doing so may impact functionality on our site. By continuing to use our website with cookies enabled, you consent to the use of cookies as described in this section.

Section 5: Information from Other Sources

We may receive additional personal information from third-party platforms, including social media services and identity verification tools, based on the permissions you grant. For example, integrations like Facebook Login or Google Sign-In may share your name, email, and profile image with us. These interactions are subject to the privacy policies of the third-party providers, and we encourage you to review and manage your settings accordingly.

Section 6: Protecting Your Personal Information

At Nushi AI, we implement physical, electronic, and administrative safeguards to protect your personal data:

• 256-bit SSL encryption for all data transmissions
• Encrypted storage of sensitive information at rest
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal data on a need-to-know basis
• Secure payment processing through PCI-compliant third-party providers

When transmitting sensitive information — such as payment details — we use Secure Sockets Layer (SSL) encryption to ensure a secure connection.

While we take these precautions seriously, no method of data transmission over the internet or electronic storage is 100% secure. We encourage you to take additional steps to protect your personal information online, such as choosing strong passwords and keeping your login credentials confidential.

Section 7: How Nushi AI Utilizes Your Personal Data

We use your personal information to:

• Process transactions and provide customer support
• Customize your user experience, including language and content preferences
• Communicate updates, newsletters, promotions, and relevant product information
• Solicit feedback through surveys to improve our platform and services
• Deliver targeted marketing or advertising aligned with your interests
• Monitor platform usage to enhance performance and usability
• Conduct internal analysis, including anonymous statistical reporting
• Facilitate interactions in community spaces like forums or live chats
• Ensure security, prevent fraud, and enforce our terms of service
• Comply with legal obligations and regulatory requirements

We may share your information with carefully vetted service providers under strict confidentiality agreements to help us deliver marketing campaigns, technical support, and other business functions. Your information may also be disclosed when required by law, to enforce our terms of use, or to protect the rights, safety, or property of Nushi AI, our users, or the public.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Any SMS opt-in data and consent will not be sold or distributed and will be used solely for communicating with you. You may opt out of such communications at any time by texting STOP.

In the event of a corporate merger, acquisition, or sale, your data may be transferred to the involved parties as part of that transaction.

Section 8: Disclosure of Your Information

Nushi AI may disclose your data under the following circumstances:

• To trusted vendors or partners who assist with operations and communications
• In compliance with legal requirements or court orders
• To prevent fraud or investigate misuse of our platform
• To protect the rights and property of Nushi AI and its users
• In emergency situations where public safety is at risk
• In connection with a corporate merger, acquisition, or sale of assets

Any third-party access to your data will be governed by strict confidentiality obligations and data processing agreements. We do not disclose your personal information for unrelated third-party marketing.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account termination, we may retain certain data as required by law or for legitimate business purposes (such as resolving disputes, enforcing agreements, or complying with regulatory obligations). You may request deletion of your data at any time by contacting privacy@nushi.ai.

International Transfers

Your data may be stored or processed in jurisdictions outside of your home country, including the United States. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Section 9: Legal Bases for Data Processing and Disclosure

If you are a resident of the European Economic Area (EEA), Nushi AI will process your personal data only when we have a legal basis to do so. This may include:

• Fulfilling a contract with you
• Complying with a legal obligation
• Pursuing our legitimate business interests
• Receiving your consent, which you may revoke at any time

Your Rights

Depending on your jurisdiction (including under GDPR, CCPA, and other applicable data protection laws), you may have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Request your data in a structured, machine-readable format
• Restriction: Request restriction of processing of your personal data
• Objection: Object to certain processing activities, including direct marketing
• Withdrawal of Consent: Withdraw consent where processing is based on consent
• Non-Discrimination: Exercise your privacy rights without receiving discriminatory treatment (CCPA)

To exercise any of these rights, contact us at privacy@nushi.ai. We will respond to your request within 30 days, or as required by applicable law.

Section 10: Data Breach Notification

In the event of a data breach that compromises your personal information, Nushi AI will take the following steps:

• Investigate the scope and impact of the breach promptly
• Notify affected users via email without undue delay, and no later than 72 hours after becoming aware of the breach where feasible, in compliance with GDPR Article 33
• Notify applicable data protection authorities as required by law
• Provide a description of the nature of the breach, the categories and approximate number of individuals affected, the likely consequences, and the measures taken or proposed to address the breach
• For California residents, comply with notification requirements under Cal. Civ. Code § 1798.82
• For residents of other U.S. states or international jurisdictions, comply with all applicable breach notification laws

Nushi AI maintains an incident response plan and conducts regular security assessments to minimize the risk and impact of data breaches.

Section 11: Community Engagement and Legal Compliance

Nushi AI provides community features such as blogs, forums, and chat spaces that allow users to engage, share insights, and collaborate. Please note that any information you disclose in these areas becomes publicly accessible. We encourage you to use discretion and avoid sharing sensitive personal information in public spaces. If you would like content you've posted to be removed, you may contact our support team for assistance.

For users in the European Economic Area (EEA) or other jurisdictions with data protection regulations, Nushi AI remains committed to compliance with applicable laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), where applicable. We recognize your rights to transparency, access, correction, restriction, and erasure of your data.

Nushi AI takes the privacy of children seriously and does not knowingly collect personal data from individuals under the age of 18. If we become aware of such data being submitted, we will promptly delete it.

As privacy laws and best practices continue to evolve, we reserve the right to update this Privacy Policy. Any significant changes will be communicated via email or through a notice on our website. The "Last Updated" date at the top of this page indicates when the policy was last revised. Your continued use of Nushi AI's services constitutes your agreement to the revised policy.